Basic Troubleshooting Techniques
 
 
 

Troubleshooting problems on a Backburner network can be difficult because of the different hardware and software platforms that a Backburner network may cover. If you experience problems, start by checking the following issues first:

Log files are also a useful source of information for troubleshooting a problem. Both Backburner Manager and Backburner Server maintain log files, and you can define the types of events you want these files to record. See Configuring Backburner Log Files for an explanation of these files and the information they contain.