Troubleshooting problems on a Backburner network can be difficult because of the different hardware and software platforms that a Backburner network may cover. If you experience problems, start by checking the following issues first:
Make sure the folders containing images and models used for your jobs are shared by all hosts on the Backburner network. If Backburner is also rendering jobs from Autodesk applications that run on a Linux platform, make sure that directories are visible from all hosts on the Backburner network, and that they have the appropriate permissions set.
If Backburner is also rendering jobs from Autodesk applications that run on a Linux platform, make sure the License Server for the network is functioning and that the licenses can be checked out.
Log files are also a useful source of information for troubleshooting a problem. Both Backburner Manager and Backburner Server maintain log files, and you can define the types of events you want these files to record. See Configuring Backburner Log Files for an explanation of these files and the information they contain.